PURCHASE ORDERS.
Purchase Orders may be placed by phone at (213) 623-4457,213-623-4465 by fax at (213)623-4458, or by e-mail at callausa917@sbcglobal.net . Please fax or email orders that require special instructions but not limited to packing, labeling, shipping, and billing in order to avoid discrepancies. All the new account we will not process an order without having a copy of your state resale tax certificate on file. Please fax or e-mail. ORDER HOURS.
Order hours are from 8:30A.M. To 5:30P.M. (Pacific Standard Time) Monday through Friday, from 8:30A.M. To 1:00P.M. (Pacific Standard Time) on Saturday. Orders after 3 P.M (PST) will be processed the next day. Most of the Orders are processed in 1 to 4 business day from the day you order.
MINIMUM ORDER.
The initial minimum order amount for shipping is $200.00 and succeeding minimum order is $100.00. Purchase orders that do not meet the minimum requirement will incur a handling charge of $10.00. MODE OF PAYMENT.
All orders are shipped prepaid by Credit card or COD/Money OrderCOD/Company Check (On Approved Credit). Company checks are accepted only after 1 year of continuous business with us & a credit application is approved. We accept Visa,Master,Discover, American Express. Please provide billing information as it appears with the credit card company
TRANSPORTATION.
Unless stated otherwise on the purchase order, we ship goods by U.P.S. Ground or any other reasonable transportation means. Our responsibility ceases at our shipping dock (F.O.B.). CLAIMS.
All orders are checked twice to insure correct item numbers and quantities shipped. Please carefully inspect your order and report any discrepancies immediately. All claims should be made within five (5) days after receipt of delivery. After five (5) days from receipt of the merchandise we will not be responsible. RETURNS.
All sales are final. We do not accept returns or exchange. We accept return of merchandise only for defectives and items delivered mistakenly. Remission must be obtained before returns. All goods returned are subject to inspection in our warehouse. We do not issue call tag but will reimburse freight charge for return. PAST DUE AND BOUNCED CHECK.
Accounts over due will be assessed interest charged at 2% per month. Any bounced check will be charged additional $20.00 for the processing fee. All the future order for those account will changed to pre-paid by credit card.
PRODUCT AVAILABILITY.
We strive to maintain sufficient stock. However, in the event that an item is out of stock, the order will be shipped without that item. If you would like to be notified of an out of sock items or discontinue items please make a note on your fax or e-mail or advice to our customer representative.
ALL ITEMS IN CATALOGS ARE SUBJECT TO BE DISCONTINUED WITHOUT NOTICE. SOME ITEMS MAY NOT LOOK EXACTLY AS THEY APPEAR IN THE CATALOGS. PLEASE BE AWARE OF SLIGHT VARIATIONS, WE RESERVE THE RIGHT TO CORRECT ERRORS IN PRICING OR OTHER INFORMATION. |
